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Galway Front Desk Position

3 weeks ago

Galway, Galway, Ireland beBeeCustomer Full time €25,000 - €35,000
Front Desk Associate

We are seeking a skilled Front Desk Associate to join our team. The ideal candidate will be responsible for ensuring a seamless guest experience from arrival to departure.

  1. Greet and welcome guests in a friendly and professional manner.
  2. Register guests efficiently and effectively.
  3. Process payments accurately and securely.
  4. Provide excellent customer service by responding to inquiries about hotel facilities and local attractions.
  5. Ensure the security of room keys and maintain confidentiality of guest information.

The successful candidate will possess excellent communication skills, both written and verbal, as well as the ability to work independently and take initiative when necessary. Experience in the hospitality industry is desirable but not essential.

As a Front Desk Associate, you will have the opportunity to work in a dynamic and fast-paced environment, interacting with guests from diverse backgrounds. You will be part of a team that values customer satisfaction and strives to provide exceptional service.

We offer a competitive compensation package, including meals on duty and staff discounts across our properties. Additionally, we provide opportunities for career growth and development through our internal training programs.

Key Benefits
  • Free employee meals on duty
  • 50% off food and beverage in all properties
  • €/£60 employee rate on rooms for all owned hotels
  • 30% off friends and family rate
  • Extra annual leave day for every year worked (5 days maximum)
  • Employee Assistance Programme
  • Cycle to Work Scheme/Transport Schemes
  • Development Opportunities through our Academy
  • Staff Appreciation Initiatives, team-building activities, and charity events

Dalata Hotel Group is an inclusive employer, committed to promoting diversity and equality in the workplace. We encourage applications from candidates with disabilities and offer reasonable accommodations to ensure equal access to employment opportunities.