Senior Front Office Director

4 days ago


Galway, Galway, Ireland beBeeFrontOffice Full time €60,000 - €70,000
Job Title: Front Office Director

A senior leadership role responsible for overseeing the day-to-day front office operations. The successful candidate will be responsible for delivering exceptional guest service, managing staff performance, and driving revenue growth.

Key Responsibilities:
  • Manage front desk activities, including check-in/check-out, guest queries, and payments.
  • Assist with team member induction, training, and supervision.
  • Monitor and respond to customer feedback.
  • Liaise with revenue and reservations managers to maximize front office sales.
Requirements:
  • Minimum 2-3 years experience in front office management, preferably in a luxury hotel environment.
  • Excellent interpersonal and leadership skills.
  • Appropriate third-level qualification in hospitality/hospitality management or relevant discipline.
  • Experience with MS Office packages and hotel property management systems.


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