Front Office Supervisor

3 days ago

Galway, Galway, Ireland beBeeHospitality Full time €35,000 - €60,000
Job Overview

This role involves supervising the front office department, ensuring a welcoming experience for guests and achieving hotel standards.

Key Responsibilities
  • Provide excellent customer service by greeting guests warmly and responding to their needs in a courteous manner.
  • Work with the management team to achieve goals related to guest satisfaction, mystery audits, and quality evaluations.
  • Assist in managing front office operations efficiently and effectively.
  • Maintain high morale among staff and work collaboratively as part of a team.
Required Skills and Qualifications
  • At least one year of experience in a similar role is required.
  • Excellent organizational skills and the ability to delegate tasks effectively are essential.
  • A warm and friendly personality is necessary for interacting with both staff and guests.
  • The ability to work independently and as part of a team is crucial.
  • Experience working in a 3/4 star hotel is desired but not essential.
Benefits
  • Employee meals on duty
  • 50% discount on food and beverages in all properties
  • Discounted room rates for employees
  • 30% off friends and family rates
  • Extra annual leave days based on length of service
  • Employee Assistance Programme
  • Cycle to Work Scheme and other transport initiatives
  • Development opportunities through our academy
  • Staff appreciation events and regular charity activities
About Our Organization

We strive to bring the heart of hospitality to every hotel we operate. Our growth plans aim to spread this unique approach further around the world, enhancing experiences for more people.

We prioritize helping our employees grow and develop their careers. Exciting internal development programs ensure our staff receive the learning they need to progress in their roles.

Our organization is an inclusive employer, actively encouraging applicants from diverse backgrounds and abilities to join our team.

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: Hospitality

  • Front Office Supervisor

    7 days ago

    Galway, Galway, Ireland beBeeFrontOffice Full time

    About the RoleWe are seeking a highly skilled and experienced Front Office Manager to lead our front office team and deliver exceptional levels of service to our guests.

  • Front Office Manager Opportunity

    1 day ago

    Galway, Galway, Ireland beBeeCustomerService Full time €39,000 - €42,000

    Job Title: Front Office SupervisorWe are seeking a highly skilled and experienced Front Office Supervisor to join our team. The ideal candidate will have a proven track record of providing exceptional customer service and leading teams to achieve high levels of performance.About the Role:The Front Office Supervisor is responsible for ensuring that all guests...

  • Deliver Exceptional Guest Experiences as a Front Office Supervisor

    7 days ago

    Galway, Galway, Ireland beBeeCustomer Full time €35,000 - €45,000

    Front Office SupervisorWe are seeking an experienced Front Office Supervisor to join our team at a luxurious hotel. As a key member of the front office team, you will be responsible for providing exceptional customer service and ensuring that all guests receive a warm and friendly welcome.Key Responsibilities:Ensure that all guests receive a genuine, warm,...

  • Dynamic Hotel Front Office Leader

    6 days ago

    Galway, Galway, Ireland beBeeGuest Full time €40,000 - €60,000

    Front Office SupervisorWe are seeking a skilled and experienced Front Office Supervisor to join our team at a dynamic hotel.As a key member of our front office team, you will be responsible for ensuring that all guests receive a warm and welcoming experience from the moment they arrive.Some of your key responsibilities will include:Providing exceptional...

  • Front Office Operations Manager

    5 days ago

    Galway, Galway, Ireland beBeeCustomerService Full time €40,000 - €60,000

    Job Title: Front Office SupervisorAs a Front Office Supervisor, you will play a key role in ensuring that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel. Your primary responsibility will be to assist in achieving goals related to mystery audits, customer comment...

  • Front Office Supervisor-Maldron Hotel Sandy Road

    7 days ago

    Galway, Galway, Ireland Maldron Hotel, Sandy Road, Galway Full time

    Front Office Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.We are committed to promoting from within, so your dedication can lead to exciting internal opportunities.If you are ready to...

  • Front Office Supervisor-Maldron Hotel Sandy Road

    4 days ago

    Galway, Galway, Ireland Dalata Hotel Group Full time

    OverviewJoin to apply for the Front Office Supervisor-Maldron Hotel Sandy Road role at Dalata Hotel Group.What You Will DoEnsure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.Assist in achieving goals related to mystery audits, customer comment indexes,...

  • Front Office Leader

    5 days ago

    Galway, Galway, Ireland beBeeHospitality Full time €45,000 - €52,000

    Job OpportunityWe are seeking a seasoned professional to lead our front desk team and ensure exceptional guest service in a luxury hotel setting.Key Responsibilities:Ensure seamless front office operations align with hotel standardsProvide high-quality service to guests, addressing queries and complaints in a timely mannerCarry out duties in accordance with...

  • Urgent Front Office Supervisor-Maldron Hotel Sandy Road

    1 week ago

    Galway, Galway, Ireland Maldron Hotel, Sandy Road, Galway Full time

    Front Office Supervisor Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way. We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to...

  • Galway Front Office Lead

    3 days ago

    Galway, Galway, Ireland beBeeManagement Full time €45,000 - €60,000

    Front Office Manager Job SummaryWe are seeking a seasoned professional to oversee the day-to-day Front Office operations at our hotel in Galway.This key leadership role involves ensuring seamless check-in/check-out procedures, handling guest queries and complaints efficiently, and maintaining accurate balances.The ideal candidate will possess:At least 2-3...