Client Success Director
2 days ago
Job Overview
We are looking for a talented Client Success Director to join our team. In this role, you will be responsible for leading a team of client-facing professionals and driving revenue growth through account planning, product adoption, and customer satisfaction.
Main Responsibilities- Lead a team of client-facing professionals and drive revenue growth through account planning, product adoption, and customer satisfaction.
- Build and manage relationships with clients and develop a thorough understanding of their business objectives, goals, and challenges.
- Drive product and best-practice adoption across the portfolio.
- Analyse data to identify trends and enhance customer support processes and improve team efficiency.
- Build mutually beneficial relationships with advertisers to grow their spend.
- Effectively manage priorities and time to meet deadlines and administrative tasks.
Requirements
- Bachelors or Masters degree or equivalent experience.
- Minimum 5 years of experience in a client-facing role.
- Strong leadership and management skills.
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