
M3 ERP Support Specialist
5 days ago
We are seeking a highly skilled and experienced M3 ERP Support Specialist to join our team. As an M3 ERP Support Specialist, you will be responsible for providing day-to-day support for the M3 ERP platform, assisting internal users and resolving technical issues.
Key Responsibilities:- Provide technical assistance and support for the M3 ERP system, ensuring application stability and availability.
- Troubleshoot and resolve functional and technical problems, escalating as needed.
- Work collaboratively with technical teams and business stakeholders to support system improvements and upgrades.
- Assist in system configuration and testing for changes and enhancements.
- Maintain and document support procedures and technical documentation.
- Support integration points with other business systems.
- A minimum of 23 years of experience supporting M3 ERP applications in a similar role is required.
- Demonstrated experience in issue diagnosis, root cause analysis, and end-user support.
- A solid understanding of ERP business processes, especially within a professional or industrial setting, is essential.
- Familiarity with Infor M3 CloudSuite is highly advantageous.
- Experience working in a structured IT environment, ideally using ITIL frameworks.
- Exposure to manufacturing, distribution, or supply chain sectors.
- Understanding of database queries and ERP system reporting tools.
- A bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
- This is a permanent position offering a competitive compensation package.
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