M3 ERP Technical Services Specialist

1 week ago

Dublin, Dublin City, Ireland beBeeM3ApplicationSupport Full time €55,000 - €90,000
M3 ERP Application Support Analyst

We are seeking an experienced M3 ERP Application Support Analyst to join our team. This is a permanent position suited to individuals with solid exposure to M3 ERP systems support.

  • Provide day-to-day support for the M3 ERP platform, assisting internal users and resolving technical issues.
  • Monitor system performance, ensuring application stability and availability.
  • Troubleshoot and resolve functional and technical problems, escalating as needed.
  • Work collaboratively with technical teams and business stakeholders to support system improvements and upgrades.
  • Assist in system configuration and testing for changes and enhancements.
  • Maintain and document support procedures and technical documentation.
  • Provide support for integration points with other business systems.
  • Participate in the implementation of new modules or features as required.
Experience Required

To be successful in this role, you will require:

  • A minimum 2–3 years' experience supporting M3 ERP applications in a similar role.
  • Demonstrated experience in issue diagnosis, root cause analysis, and end-user support.
  • Solid understanding of ERP business processes, especially within a professional or industrial setting.
  • Familiarity with Infor M3 CloudSuite is highly advantageous.
  • Experience working in a structured IT environment, ideally using ITIL frameworks.
  • Exposure to manufacturing, distribution, or supply chain sectors.
  • Understanding of database queries and ERP system reporting tools.
Educational Requirements

The ideal candidate will hold a Bachelor's degree in Computer Science, Information Technology, or a related field.

  • This is a full-time position with a Monday to Friday schedule and flexible working options.
  • The salary and comprehensive benefits package offered are competitive.
  • Pension scheme, life assurance, and performance-based bonuses are also available.
  • This is a hybrid work model with on-site presence in Dublin as required.
Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Technology, Information and Media

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