ERP Technical Solutions Specialist

ERP Technical Solutions Specialist role at Mark Anthony Group.

Mark Anthony Brands International is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we've grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw Hard Seltzer, Mike's Hard Lemonade, Cayman Jack, Glendalough Whiskey & Gin, and Más+ by Messi.

This role is based out of our brand-new Dublin office at One Charlemont Square, Charlemont St, Saint Kevin's, Dublin. We're thrilled about this move, which reflects our growth and commitment to providing a vibrant, inspiring space for celebration, collaboration, and unearthing the extraordinary. While we love the energy that comes with being in the office, we also appreciate the opportunity to work remotely; hybrid working arrangements within Ireland are available.

As our new ERP Technical Solutions Specialist within our Enterprise Solutions team, you will provide technical QAD AUX expertise to design and deliver custom program solutions that meet the needs of our enterprise-wide QAD system user base. You will work closely with the business to understand requirements, build strong relationships, and coordinate with other IT teams to ensure maximum application uptime. This includes optimizing system usage, managing incident resolution, and overseeing service request fulfillment to ensure the QAD system operates at its full potential.

• Manage resource allocation and backlog prioritization with TPOs to deliver QAD AUX projects, enhancements, and long-term application support.
  
• Define and maintain the QAD AUX product vision, strategy, and roadmap, aligning with business and IT objectives.
  
• Gather and refine requirements, identifying new opportunities within the QAD ecosystem to drive business value.
  
• Act as the link between technical and non-technical stakeholders, ensuring engagement and clarity in Agile delivery.
  
• Oversee product performance, quality assurance, and budget, reporting value realization to governance bodies.
  
• Resolve QAD-related incidents and requests in ServiceNow, following AMS processes.
  
• Collaborate with cross-functional teams to influence technical priorities and strategic direction.
  
• Lead continuous improvement initiatives to optimize delivery, system performance, and KPI alignment.
  

• Bachelor\'s degree in Computer Science, Engineering, Information Systems, or a related field.
  
• 6+ years experience within the QAD ecosystem/platform, including QAD Adaptive AUX application.
  
• Demonstrated experience in ERP product management, technical planning, and roadmap delivery.
  
• Proven track record of designing and delivering ERP solutions that meet business requirements.
  
• Strong skills in technical analysis and documentation, with the ability to translate business needs into actionable technical specifications.
  
• Experience in Agile delivery environments, including backlog management, sprint planning, and stakeholder collaboration.
  

• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in an organization.
  
• Ability to operate at both a strategic and executional level; ideate and directly execute.
  
• Drive growth & outcomes; activate complex work, enlist others effectively, anticipate and remove roadblocks. Move at pace.
  
• Have a positive, proactive 'can do' attitude and an ambitiously curious mindset to be the best in your craft.
  
• Promote ideas & curiosity; adding to your expertise, effectively articulates change, offers ideas and solutions.
  
• Actively care & develop; championing our culture and cultivating trust.
  
• Excellent communicator, compelling storyteller and fascinated by consumer behavior.
  

We thank all candidates for their curiosity about Mark Anthony Brands and we will get in touch with those candidates that are under consideration. If you are contacted for an interview and require accommodation during the recruitment process, please contact your Recruiter.

Mark Anthony Brands is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in the Republic of Ireland.