Senior Retail Team Manager
1 day ago
**Team Leader/Senior Shop Assistant Role**
We are seeking a highly skilled and experienced Team Leader/Senior Shop Assistant to join our team. The successful candidate will have proven experience in a leadership or supervisory role within the retail industry, with a focus on customer service and staff management.
The ideal candidate will possess excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Providing leadership and guidance to junior shop assistants, assisting with their training and development.
- Assisting the shop supervisor or manager with daily operations, including opening and closing procedures, and overseeing staff schedules.
- Handling escalated customer inquiries or issues, resolving complaints, and ensuring high levels of customer satisfaction.
- Operating the cash register, processing transactions accurately, and handling payments.
**Requirements:**
- Minimum 6 months experience in Team Management or Supervisor Assistant role in Retail.
- Conversational English Language level is essential.
- Proficiency in one of the Eastern European languages (e.g.: Romanian, Polish, Ukrainian, Russian, Lithuanian, Latvian, Croatian, etc.).
**Benefits:**
- Employee discount
- On-site parking
- Store discount
**Working Hours:**
35 – 45 per week
10 hour shift
8 hour shift
Day shift
Every weekend
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