Windows Desktop Engineer Level 3
1 week ago
PFH Technology Group is seeking an experienced IT Support Engineer to join our team. As a key member of our team, you will be responsible for providing level 3 support and troubleshooting to resolve technical issues. You will work closely with our clients to understand their needs and provide solutions that meet those needs.
Key Responsibilities:
• Provide level 3 support and troubleshooting to resolve technical issues
• Work within change management policies to ensure success of changes
• Implement network and security tools, policies and procedures as appropriate
• Support and configure network, security devices and systems
• Maintain and improve documentation of client's environment
Tech Requirements:
• Windows Desktop 10 & Server
• Windows server services - Active Directory, Group Policy, DNS, DHCP, TCP/IP, WSUS, IIS Certificate Services
• General Network support in LAN, WAN and WLAN environment
• Network Architecture design experience beneficial
• VMware - VCenter, VSphere, etc.
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