Hotel Front Office Ambassador
2 weeks ago
**Job Overview**
The Lyrath Estate Hotel is seeking an experienced and customer-focused Front Office Receptionist to join its team. As a key member of the Front Office team, you will be responsible for providing exceptional service to guests, ensuring a seamless and memorable experience.
Key Responsibilities:
- Familiarize yourself with daily business operations, including arrivals, departures, and special requests.
- Offer guest services such as wake-up calls, newspapers, and other amenities.
- Process guest check-ins and check-outs efficiently and professionally.
- Maintain accurate cash handling procedures in accordance with company policy.
- Maximize sales through up-selling and promotional incentives.
- Address customer inquiries and requests promptly and courteously.
- Resolve customer complaints efficiently and effectively.
- Maintain a thorough knowledge of hotel rooms, their locations, and amenities.
- Allocate arrivals for the next day's business.
- Provide local amenity and transportation information.
Requirements:
- Strong command of the English language.
- Basic computer skills are essential, with a working knowledge of Hotsoft desirable.
- Previous hospitality experience beneficial but not required.
- Excellent customer service and communication skills.
- Able to prioritize and organize work effectively.
- Flexible availability, including weekends and Bank Holidays.
- Ability to work in a fast-paced environment.
-
Hotel Front Office Professional
5 days ago
Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Full timeCompany OverviewThe Kilkenny Ormonde Hotel is a renowned hospitality establishment seeking an experienced professional to join its front office team. As a key member of the team, you will be responsible for delivering exceptional customer service, ensuring seamless operations, and providing a warm welcome to guests.
-
Hotel Front Office Team Member
3 days ago
Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Ltd Full timeKilkenny Ormonde Hotel Ltd is a leading 4-star hotel in Kilkenny, seeking an experienced Receptionist to join its front office team.The ideal candidate will possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:Front Office Management: Oversee the smooth operation of...
-
Front Office Lead
15 hours ago
Kilkenny, Kilkenny, Ireland Langtons Hotel Kilkenny Full timeCompany Overview:Our hotel is a boutique hotel known for its family-run atmosphere, warm hospitality, and attention to detail. We take pride in creating a welcoming atmosphere for all guests, and we're looking for a dynamic and highly organised Head Receptionist to lead our front-of-house team.Job Description:This is a leadership role that involves managing...
-
Hotel Front Office Receptionist
2 weeks ago
Kilkenny, Kilkenny, Ireland The Rhu Glenn Hotel Full timePart Time Receptionist Required 3 Shifts per week over a 7 Day Week Full flexibility on days Key Duties and Responsibilities Greet and welcome guests to the Hotel. Accurately taking and recording reservations Register the guests and take payment. Key hold Responsibilities. Balancing of shift Handle all phone calls, emails and messages Liaison with other...
-
Hotel Front Office Receptionist
3 weeks ago
Kilkenny, Kilkenny, Ireland The Rhu Glenn Hotel Full timePart Time Receptionist Required3 Shifts per week over a 7 Day WeekFull flexibility on daysKey Duties and ResponsibilitiesGreet and welcome guests to the Hotel.Accurately taking and recording reservations.Register the guests and take payment.Key hold Responsibilities.Balancing of shift.Handle all phone calls, emails, and messages.Liaison with other...
-
Hotel Front Office Receptionist
5 days ago
Kilkenny, Kilkenny, Ireland The Rhu Glenn Hotel Full timePart Time Receptionist Required3 Shifts per week over a 7 Day WeekFull flexibility on daysKey Duties and ResponsibilitiesGreet and welcome guests to the Hotel.Accurately taking and recording reservations.Register the guests and take payment.Key hold Responsibilities.Balancing of shift.Handle all phone calls, emails, and messages.Liaison with other...
-
Front Office Team Member
1 week ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeAs a Front Office Receptionist at the prestigious Lyrath Estate Hotel, you will be the first point of contact for our guests. In this vital role, you will represent the hotel in a friendly and professional manner, delivering exceptional customer service at all times.The ideal candidate will possess excellent communication skills, as they will interact with...
-
Front Desk Ambassador
17 hours ago
Kilkenny, Kilkenny, Ireland TN Ireland Full timeWelcome to a new career opportunity at PREM Group, one of Europe's leading hotel management companies.About the RoleWe are seeking an exceptional Front Desk Ambassador to join our team at The Hoban Hotel in Kilkenny. As a key member of our hospitality team, you will provide world-class service to our guests, ensuring their stay with us is nothing short of...
-
Front Office Professional
20 hours ago
Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Ltd Full timeThe Kilkenny Ormonde Hotel Ltd is an equal opportunities employer seeking a skilled Reception and Reservations Specialist to join our team. This role involves providing high-quality service to guests, ensuring smooth completion of front office operations, and managing reservations.A key responsibility will be checking-in and checking-out of guests, as well...
-
Front Office Manager
1 week ago
Kilkenny, Kilkenny, Ireland Newpark Hotel Kilkenny with Escape Health Club & Spa Full timeJob Description:We are seeking a skilled and experienced Front Office Manager to join our team at the Newpark Hotel Kilkenny with Escape Health Club & Spa. As a key member of our Front Office Team, you will be responsible for ensuring the smooth operation of our reception area, providing exceptional customer service to our guests, and leading by example in...
-
Hotel Receptionist
2 weeks ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeAn excellent opportunity has arisen to join the Front Office team at the exclusive 5 star Lyrath Estate Hotel as a Front Office Receptionist The Front Office Receptionist is the first point of contact to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of...
-
Hotel Front Desk Associate
8 hours ago
Kilkenny, Kilkenny, Ireland TN Ireland Full timeTN Ireland is committed to providing exceptional customer service and hospitality. We are seeking a highly motivated and experienced Front Office Receptionist to join our team at the Lyrath Estate Hotel.As a Front Office Receptionist, you will be responsible for managing the front desk area and ensuring that all guests receive a warm welcome. You will also...
-
Front Desk Administrator
3 days ago
Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Ltd Full timeKilkenny Ormonde Hotel Ltd is a 4* hotel in Kilkenny seeking an experienced Receptionist to join its front office team.The successful candidate will be responsible for providing exceptional customer service, handling guest queries, and ensuring the smooth operation of front office activities.Key Responsibilities:Guest Service: Provide professional and...
-
Hotel Receptionist
1 week ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeAn excellent opportunity has arisen to join the Front Office team at the exclusive 5 star Lyrath Estate Hotel as a Front Office Receptionist The Front Office Receptionist is the first point of contact to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of...
-
Front Office Director
8 hours ago
Kilkenny, Kilkenny, Ireland TN Ireland Full timeJob OverviewThis is an excellent opportunity for an experienced Rooms Division Manager to manage the day-to-day operations in the Rooms area departments.You will lead the Front Office, Housekeeping & Guest Services departments in the Hotel to ensure a smooth and efficient running of the departments.Ensure all Rooms Division staff are trained and to carry out...
-
Hotel Welcome Ambassador
19 hours ago
Kilkenny, Kilkenny, Ireland Mount Juliet Estate Full timeRequirementsSome experience in a front office or hospitality role is required.Excellent interpersonal skills, including a pleasant telephone manner are essential.Good administrative skills, the ability to use email and booking systems, as well as good team working skills are necessary.A friendly and welcoming approach, high standards of dress and...
-
Hotel Reception Manager
15 hours ago
Kilkenny, Kilkenny, Ireland Langtons Hotel Kilkenny Full timeAbout Us:Langtons Hotel Kilkenny is a charming, family-run boutique hotel renowned for its exceptional guest service, warm hospitality, and attention to detail. Our team takes pride in creating a welcoming atmosphere for all guests, and we are looking for a dynamic and highly organised individual to lead our front-of-house team as the Head Receptionist.Job...
-
Hotel Receptionist
3 weeks ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeAn excellent opportunity has arisen to join the Front Office team at the exclusive 5 star Lyrath Estate Hotel as a Front Office Receptionist.The Front Office Receptionist is the first point of contact to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of...
-
Hotel Receptionist
1 week ago
Kilkenny, Kilkenny, Ireland Lyrath Estate Hotel Full timeAn excellent opportunity has arisen to join the Front Office team at the exclusive 5 star Lyrath Estate Hotel as a Front Office Receptionist.The Front Office Receptionist is the first point of contact to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering a Five-Star level of...
-
Front Office Team Member
8 hours ago
Kilkenny, Kilkenny, Ireland TN Ireland Full timeThe Lyrath Estate Hotel is seeking a highly skilled Front Office Receptionist to join its Front of House team. This exciting opportunity will provide the successful candidate with the chance to deliver exceptional customer service and work in a fast-paced environment.As a key member of the Front Office team, you will be the first point of contact for guests,...