Senior Income Protection Specialist

3 days ago

Dublin, Dublin City, Ireland beBeeClaims Full time €40,000 - €60,000
Income Protection Claims Specialist

We are seeking an experienced Income Protection Claims Specialist to join our team. In this role, you will efficiently and effectively manage income protection claims, ensuring compliance and prioritizing customer satisfaction.

Your primary focus will be on assessment and review of income protection claims, working closely with clients and clinical providers to develop rehabilitation and recovery plans. You will also identify cases with potential for claim recovery, providing support as required in conjunction with internal and external specialists.

Duties & Responsibilities:

  • Assess and review income protection claims
  • Develop rehabilitation and recovery plans with clients and clinical providers
  • Identify cases with potential for claim recovery and provide support as required
  • Manage cases to an outcome, including return to work, termination, or continuation of payments
  • Deal with appeals on claim terminations, including referrals to regulatory bodies
  • Participate in project groups to improve the quality and performance of claims handling

Requirements:

  • Proven experience in income protection claims management
  • Diploma in Life and Disability Claims (DLDC) desirable
  • Excellent communication and interpersonal skills
  • Well-organized and able to manage multiple tasks simultaneously
  • Self-motivated with strong leadership qualities

Benefits:

  • Competitive salary based on skills, experience, and qualifications
  • Generous pension scheme with employee contribution matching
  • Annual performance-related bonus and pay review
  • Holiday allowance of 25 days plus bank holidays, with option to buy/sell additional days
  • Cycle to Work benefit scheme and TaxSaver Travel Scheme
  • Family-friendly parental leave policies and carer's leave
  • Discounts on Aviva products and services
  • Employee Assistance Programme
  • Professional qualification support and career progression opportunities

Fitness and Probity:

This is a regulated role requiring enhanced pre-employment screening procedures. The successful candidate must maintain fit and proper status throughout their employment.

Aviva's Commitment to Diversity and Inclusion:

We strive to create an inclusive environment where everyone feels welcome, regardless of age, disability, race, ethnicity, gender, gender identity, religion, culture, sexual orientation, national origin, marital status, pregnancy, maternity, or other protected characteristics.

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