Exceptional Customer Experience Manager

1 day ago


Dublin, Dublin City, Ireland beBeeCustomerExperience Full time €50,000 - €60,000
Job OverviewDelivering Exceptional Customer Experiences:
 

The Assistant Concession Manager plays a pivotal role in creating unforgettable customer experiences that surpass expectations.

Working closely with a dedicated team, you will drive the success of store environments and personalize every customer journey.

Key responsibilities include delivering world-class customer service, analyzing sales data to inform strategic decisions, leading a team of Sales Advisors to achieve business objectives, supporting talent acquisition and development, overseeing daily store operations to ensure seamless execution, and embodying the brand's values as a proud ambassador.

Key Skills and Qualifications:
  • Excellent customer service skills with the ability to think creatively.
  • Strong analytical skills to interpret sales data and drive informed decision-making.
  • Leadership and team management experience to motivate and develop Sales Advisors.
  • Talent acquisition and development expertise to identify and nurture future leaders.
  • Operational excellence to oversee daily store operations and drive results.
  • Strong communication and interpersonal skills to build strong relationships with colleagues and customers.


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