Current jobs related to Customer Experience Manager - Dublin, Dublin City - beBeeLeadership
-
Customer Experience Manager
2 weeks ago
Dublin, Dublin City, Ireland EXANTE Full timeOverviewCustomer Experience Manager at EXANTE. This role is focused on driving customer-centricity across the organization and championing service excellence to elevate customer satisfaction and loyalty.Company & Culture EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial...
-
Customer Experience Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeCustomerSuccess Full time €45,000 - €75,000Job OverviewAbout the RoleTo achieve customer delight, we're seeking a proactive individual to secure yearly subscription renewals and upgrades by providing exceptional service and demonstrating in-depth knowledge of our audience and platform.Meet employer brand and attraction goals to secure yearly renewalsManage a portfolio of subscription customers...
-
Customer Experience Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeLogistics Full time €70,000 - €95,000Job DescriptionA career as a logistics specialist involves the efficient and timely movement of goods. You will be responsible for managing inventory, tracking shipments, and serving as the primary point of contact for external partners.Key Responsibilities:Reconcile finished goods inventory across third-party logistics facilities to ensure accuracy and...
-
Customer Experience Manager
1 week ago
Dublin, Dublin City, Ireland beBeeLeadership Full time €70,000 - €90,000Customer Support Leadership OpportunityWe're seeking a seasoned Customer Support leader to join our team in Ireland. As a key member of our EMEA business, you'll be responsible for developing and implementing strategies to deliver exceptional customer experiences.Key Responsibilities:Lead a team of Product Experts to provide top-notch support to Klaviyo...
-
Customer Experience Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeOperations Full time €50,000 - €70,000We are seeking an exceptional Team Lead to join our Operations Team in Ireland.About the RoleThe ideal candidate will be responsible for team and workload management, ensuring company policies are upheld and IT systems are properly set up. They will also oversee stock checks, purchase orders, and stock accuracy, manage goods-in processes, and work closely...
-
Customer Experience Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeCustomerExperience Full time €45,000 - €65,000Customer Experience SpecialistThis pivotal role shapes and delivers customer experience strategy, ensuring exceptional care across multiple channels.Key ResponsibilitiesDeliver exceptional customer care using multiple tools and platforms.Contribute to establishing clear success metrics to track customer satisfaction and identify areas for improvement.Support...
-
Customer Experience Manager
1 week ago
Dublin, Dublin City, Ireland beBeeCustomer Full time €28,000 - €42,000Job Summary:This role involves delivering exceptional customer service to clients and overseeing inventory management within their facilities.About the Position:The ideal candidate will possess strong communication skills, a solutions-oriented approach, and a keen eye for detail.Main Responsibilities:
-
Senior Customer Experience Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeCustomer Full time €90,000 - €120,000Role SummaryCommercial Customer Proposition LeadThis is an exciting opportunity to take ownership of base management leading the strategy and execution of retention, loyalty, and upsell campaigns that drive both customer satisfaction and business growth.Develop and deliver comprehensive base management strategies, campaigns, and lifecycle communications to...
-
Associate Customer Experience Manager
1 week ago
Dublin, Dublin City, Ireland beBeeCustomerSuccess Full time €80,000 - €100,000Job Title: Associate Customer Success GuideThis role requires a professional to drive customer success, growth, and adoption within the EMEA region.Onboard New Customers: Set customers up for success by introducing them to all the resources available to help them on their journey via webinars and personalized 1:1 engagements.The overall health and adoption...
-
Operations Manager
2 weeks ago
Dublin, Dublin City, Ireland beBeeOperational Full time €28,080Web Operations Team Lead RoleAs a Web Operations Team Leader, you will be responsible for delivering exceptional customer experiences from online order to delivery and aftercare support. Key responsibilities include:Owning and delivering an outstanding experience for customers and ensuring all orders are processed by the team within Service Level...
Customer Experience Manager
3 weeks ago
Leading a Team of Professionals
We are seeking an experienced leader to manage our team and drive business growth through exceptional customer service.
The successful candidate will have a proven track record in sales and relationship management, with excellent customer service and communication skills.
They will be responsible for developing their team to deliver strong commercial performance, optimising customer segmentation strategy, sourcing new business development opportunities, and increasing customer acquisition while maintaining positive relationships with our existing personal and business customer base.
- Lead, motivate, and develop a high-performing customer experience and customer adviser teams.
- Build customer engagement by embedding an ethos of service excellence within the team and promoting the education of customers on our omni-channels offerings.
- Optimise branch commercial performance through business development, lead generation, and financial planning.
- Manage the risk and controls agenda of the branch to ensure all aspects of the business are completed in a regulatorily compliant manner.
- Ensure the team fully understands their impact on compliance and embeds a right-first-time approach across the team, leading by example.
- Foster a customer-centric culture by ensuring exceptional service delivery and relationship building.
- Proven experience in customer-facing roles within a retail finance environment, with a history of achievement in sales and relationship management.
- A commitment to teamwork and community engagement.
- Excellent customer service, communication, and presentation skills.
- Full QFA with compliant CPD hours for relevant CPD years.
- Proficient in Microsoft Office.
- Full driving license.
- Empowerment & Growth: As a team leader, you will have the opportunity to shape your own branch's future, with ongoing training and professional development programs designed to enhance your leadership skills and financial services knowledge.
- Community Impact: We are committed to making a difference in the communities we serve, and you will have the chance to contribute to local initiatives and charitable causes.
- Dynamic Work Environment: Every day is different, and you will lead a diverse team passionate about providing outstanding service and creating lasting relationships with our customers.
- Innovative Culture: We embrace innovation and technology, and you will play a key role in driving digital transformation and delivering seamless banking experiences for our customers.
- Competitive Compensation & Benefits: You will receive a competitive salary, pension plan, preferential staff banking rates, and excellent wellness initiatives and support programs.
- Recognition & Rewards: Your hard work will be celebrated, and you will have access to professional development and career progression opportunities.
