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Learning Content Developer

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

We are seeking a highly skilled Instructional Course Designer to develop high-quality, engaging learning content that enhances our customers' understanding and utilisation of our product offerings.

This hybrid role will be responsible for designing, developing, and maintaining online learning courses and training materials to support product onboarding, feature adoption, and ongoing education for both internal and external audiences.

The ideal candidate will work closely with the Enablement Team under the guidance of the Document Manager, collaborating with Product, Customer Success, Marketing, and Sales teams to ensure that our learning resources are clear, effective, and continuously updated to reflect new product features and enhancements.

  • Course Development: Design and develop engaging, interactive online courses covering our product suite, ensuring users can onboard quickly and effectively.
  • Content Creation: Produce high-quality learning materials for synchronous and asynchronous delivery, including video tutorials, interactive e-learning modules, software simulations, guides, assessments, and certifications.
  • LMS Management: Oversee course structure, user enrollment, and performance tracking within our LMS platform, ensuring a seamless learner experience.
  • Training Strategy: Develop and refine a structured training curriculum that supports internal teams, customers, and partners in adopting new features and best practices.
  • Continuous Updates: Keep all learning materials up to date with product changes, new releases, and evolving customer needs.