Duty Operations Supervisor

4 days ago

Bray, Wicklow, Ireland beBeeManager Full time €33,600 - €52,800

Role Summary

We are seeking a highly skilled and experienced Duty Manager to join our Front Office team.

The successful candidate will be responsible for ensuring that we provide the highest level of guest service and maintaining standards for all Receptionists in Front of House.

  • Supervise, train, and inspect the performance of assigned FOH personnel, ensuring all procedures are completed to hotel standards.
  • Assist where necessary to ensure optimum service to guests.
  • Oversee day-to-day operations within an organization, providing direct feedback to staff, managing payroll and personnel databases.
  • Manage the Reception desks during your shift, always ensuring a senior presence.
  • Take an active part in managing the accounting side of the Front of House operation.

About You

  • Excellent verbal communication and ability to convey information clearly and effectively.
  • Strong leadership abilities and initiative.
  • Great interpersonal skills and customer service.
  • Quick decision-making and problem-solving abilities.
  • Excellent time management.
  • Responsible, goal-oriented, and organized.
  • Strong attention to detail and ability to multitask.
  • Confident, proactive, and willing to take on challenges.
  • Great listening skills and able to take direction from individuals in higher-level positions.

Your Benefits

  • Competitive salary.
  • Additional leave in line with service after two years of service.
  • Monthly contribution towards employees' Health and Wellbeing after two years of service.
  • Complimentary employee bus service to and from Bray Dart station daily.
  • Learning and Development with opportunities for career progression.
  • Employee Hotel Discounts for Marriott and MHL hotels.
  • Complimentary Car Parking.
  • Meals while on duty.
  • Employee Recognition Awards.
  • Uniform provided and laundered.

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