Change Implementation Specialist
3 days ago
Transform Your Career with Us
About the RoleWe are seeking an experienced Global Process Enhancement Lead to join our Product Delivery Team. As a key member of this team, you will be responsible for driving process improvements and implementing change management initiatives across our global operations.
Key Responsibilities:- Collaborate with business stakeholders, IT, and development teams to identify areas for improvement and develop change management strategies based on Prosci's ADKAR model (or similar).
- Develop and maintain relationships with stakeholders, ensuring alignment and comprehension of the change management processes and strategies.
- Assess and minimize risks by developing contingency plans and monitoring the progress of the change plans.
- Create targeted communication and engagement plans to address each group's specific needs.
- Bachelor's degree in Business Management, Organizational Change Management, or a related field.
- 5+ years of experience in change management, product management, or similar roles within the KYC/AML or financial services industry.
- Familiarity with KYC/AML platforms, screening tools, and SaaS platforms is highly desirable.
We are committed to creating an inclusive and diverse work environment where everyone feels valued and supported. Our culture is built on the principles of trust, respect, and open communication. We believe in empowering our employees to make a positive impact and drive change within our organization.
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