Strategic Change Implementation Manager

3 days ago


Dublin, Dublin City, Ireland eir evo talent Full time

eir evo talent is currently seeking a highly skilled Senior Change Manager to join their team. This is a permanent position located in Dublin, with a hybrid work model that allows for 3 days of on-site work per week.

The role exists to build and own an end-to-end service introduction strategy and framework, ensuring strong strategic business outcomes and driving transformation programme success.

Key responsibilities:

  1. Govern the change management process for the organisation, ensuring adherence to change policy and procedures.
  2. Ensure that changes to assets are recorded and controlled appropriately.
  3. Implement controls and protocols to ensure compliance with security, regulatory, and data privacy requirements.
  4. Liaise with delivery and programme teams to ensure correct process and governance is followed.
  5. Work closely with Service Introduction function to authorise necessary steps in the process.
  6. Advocate for organisational commitment to asset control and adherence to process.
  7. Provide training and support to end users and stakeholders on how to utilise the Change Management process.
  8. Coordinate and schedule Change Requests, ensuring adherence to SLAs and KPIs.
  9. Design and run regular reporting for Service Management leadership team and senior management.
  10. Implement a strategy to replace or reduce CAB approvals.
  11. Influence key stakeholders to ensure continual improvement plans are in place.
  12. Champion change management and identify opportunities for improvements.


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