Strategic AI Implementation Manager

6 days ago


Dublin, Dublin City, Ireland Openai Full time
About the Role
We are seeking a highly skilled AI Strategy Leader to ensure the post-sales success of our EMEA customers. As the leader of Engagement Managers in this region, you will oversee strategic implementations, customer adoption, and the development of scalable systems and processes.

In this role, you will partner with Sales, Solutions Engineering, Solutions Architecture, and Product teams to deliver exceptional AI experiences and measurable business results. You will be responsible for owning the strategy and operating model of the EMEA Engagement Management team, ensuring alignment with company objectives and the evolving needs of our customers.

Key Responsibilities:
  • Own the strategy and operating model of the EMEA Engagement Management team
  • Lead, build, and mentor a team of high-performing Engagement Managers
  • Act as the primary technical escalation point during implementation
  • Represent the voice of the customer by synthesizing feedback and identifying recurring themes


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