Head of Change Management

1 week ago

Dublin, Dublin City, Ireland 360 Search Full time

Purpose of the Role

To drive organisational change by managing a portfolio of projects, including M&A integrations, IT projects, non-IT change initiatives (including regulatory change implementations), process efficiency activities, and leading the Change Team.

  • Collaborate with the Executive Leadership Team to shape the annual strategic change portfolio, ensuring an understanding of project timing, interdependencies, and resource limitations.

Management of the Change Portfolio:

  • Act as the primary liaison for the Executive Leadership Team when initiating new project proposals and managing sponsor relationships.
  • Ensure the successful delivery of the agreed company-wide strategic project portfolio on time and within budget.
  • Develop and apply a structured project methodology aligned with industry best practices to achieve project delivery, while coaching project teams as necessary.
  • Manage business expectations regarding quality PID creation, project prioritisation and participation, dependencies, and project delivery timelines.
  • Define and measure success metrics.
  • Assess change impact and manage key stakeholders.
  • Work with COO teams and other business units to design project plans and resource requirements.
  • Support the IT Team in determining capacity planning for change projects.
  • Act as Secretary on the Organisation's Change Committee and lead/participate in individual project steering committees.

Project Management:

  • Assume the role of Project Manager on larger and more critical projects within the portfolio.

Communication & Training:

  • Manage Change Portfolio communication with the Executive Leadership Team.
  • Collaborate with the Communication Team to ensure effective change communication within impacted areas of the business.
  • Work with the Learning & Development Team to identify training requirements arising from the Change Portfolio.

Team Management:

  • Lead a team of five or more staff members.

Requirements:

  • At least five years of project management experience, with knowledge of change management principles, methodologies, and direct interaction with leadership teams.
  • A solid understanding of change processes, including how individuals navigate and manage change.
  • Direct people leadership experience.

Person Specification:

  • Strong analytical capability.
  • Exceptional communication skills.
  • Ability to maintain strong relationships.
  • Ability to influence without authority and work collaboratively.
  • Adaptability to ambiguous situations with strong learning agility.
  • Problem-solving and root cause analysis skills with strong solution generation ability.
  • Highly organised.
  • Ability to work effectively at all levels within the organisation.
  • Proficiency in Microsoft Office.
  • Experience with Teamworks is an advantage but not essential.

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