Enhanced Support Services Escalation Team Member

7 days ago


Dublin, Dublin City, Ireland beBee Careers Full time

Critical Issue Resolution Specialist

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We are seeking a Critical Issue Resolution Specialist to join our Enhanced Support Services team. In this role, you will work closely with internal stakeholders to drive critical customer escalations and provide clear communication on work items.

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The ideal candidate will have experience in Support Engineering, Customer Escalations, or similar IT roles, and demonstrated knowledge of AWS Services. They will be able to build a broad understanding of AWS services to improve customer experience and operational excellence.

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This is an exciting opportunity for individuals who enjoy dynamic environments, collaborating with industry experts, and taking ownership of complex issues.



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