Career Growth: Service Advisor Role

6 days ago

Dublin, Dublin City, Ireland beBeeServiceAdvisor Full time €30,000 - €40,000
Service Advisor Apprenticeship Opportunity

As a Service Advisor Apprentice, you will train and develop your skills in the aftersales industry. This exciting opportunity allows you to learn from experienced professionals and take on new challenges every day.

Key Responsibilities:
  • Deliver exceptional customer service by managing customer enquiries and ensuring all customers receive excellent service at all times.
  • Qualify service needs, diagnose vehicle problems, and establish customer agreements, providing a seamless experience for our customers.
  • Coordinate workshop capacity, ensuring accurate details are entered into the service system, allowing us to provide efficient and effective services.
  • Manage customer service vehicles and explain work carried out to customers, building trust and rapport with our valued clients.
Requirements:
  • A professional appearance and well-presented attire suitable for a corporate environment.
  • Effective oral and written communication skills, enabling you to build strong relationships with colleagues and customers alike.
  • Excellent organisational skills, ensuring accuracy and attention to detail in all tasks.
  • The ability to record accurate details and 'up sell' additional work/accessories, driving sales and revenue growth.
Training and Development:

A comprehensive training program is in place, tailored to individual needs, which can take six months to complete. During this time, you will receive training in database management, marketing, customer service, and more, equipping you with the skills and knowledge needed to succeed in this role.

Benefits:
  • A competitive basic salary.
  • Industry-leading training and progression plans, helping you to develop and grow within the company.
  • Life cover, providing peace of mind and financial security.
  • A social club, offering a fun and relaxed atmosphere for team members to unwind and socialise.
  • Bike-to-work scheme, making it easier for you to get to work while staying active.
  • 20 days annual leave, allowing you to relax and recharge.
  • PRSA, providing a pension plan for your future.

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