Customer Success Strategist
4 days ago
Abrivia is seeking a Customer Success Strategist to drive customer satisfaction, retention, and business growth. This role focuses on managing key client relationships, ensuring excellent service, and identifying opportunities for renewal and expansion.
About the RoleThis is an ideal opportunity for a customer-focused, commercially driven professional who enjoys building relationships and delivering outstanding service.
Key Responsibilities- Develop and implement customer retention strategies to ensure high satisfaction and long-term partnerships.
- Act as a trusted advisor, understanding customer needs and providing tailored solutions.
- Support and guide a small team (2 people) to achieve retention and engagement goals.
- Maintain accurate CRM records and provide performance insights.
- Promote brand awareness and customer engagement through proactive communication.
- Experience in customer retention, success, or relationship management (minimum 2 years).
- Strong customer service and problem-solving skills, with a proactive mindset.
- Excellent organisational skills, attention to detail, and ability to meet retention targets.
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Customer Success Strategist
2 days ago
Dublin, Dublin City, Ireland Google Full timeCustomer Success StrategistWe are looking for a highly motivated and experienced Customer Success Strategist to join our team in Google Customer Solutions. As a Customer Success Strategist, you will be responsible for establishing strong relationships with clients and providing expert advice on Google Ads.In this role, you will deliver against quarterly...
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Customer Success Strategist
1 day ago
Dublin, Dublin City, Ireland ActiveCampaign Full timeAbout the CompanyActiveCampaign is a leading provider of marketing automation software that helps small businesses power big growth. Our platform enables businesses to deliver personalized, data-driven marketing experiences that drive real results.We are seeking a highly skilled Customer Success Strategist to join our team. As a Customer Success Strategist,...
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Customer Success Strategist
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Dublin, Dublin City, Ireland Sosafe Full timeAt SoSafe, we are committed to providing top-notch service to our customers, and we are looking for a talented Customer Success Strategist to help us achieve this goal. As a key member of our team, you will work closely with our customers to understand their needs and develop tailored solutions to drive their success.You will be responsible for building...
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Customer Success Strategist
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Dublin, Dublin City, Ireland Salesforce, Inc. Full timeWe're looking for a Customer Success Strategist to play a crucial role in driving customer satisfaction and growth within the ESMB segment.Responsibilities:Develop and implement customer success plans to drive adoption and retention of Slack's platform.Collaborate with cross-functional teams to ensure seamless customer success and adoption of Slack's...
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Customer Success Strategist
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Dublin, Dublin City, Ireland Google Full timeThe Customer Success Strategist role at Google is an exciting opportunity to work with small- and medium-sized businesses to help them succeed in the digital landscape. As a strategic partner, you will work closely with company owners to understand their growth drivers and identify opportunities for growth.You will deliver against quarterly business and...
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Customer Success Strategist
2 days ago
Dublin, Dublin City, Ireland Abrivia Full timeAt Abrivia, we are seeking a highly skilled Customer Success Strategist to drive customer satisfaction, retention, and business growth.About the RoleThis is an ideal opportunity for a customer-focused, commercially driven professional who enjoys building relationships and delivering outstanding service.Manage customer retention and success strategies to...
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Customer Success Strategist
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Dublin, Dublin City, Ireland TN Ireland Full timeAbout the Position">Xtremepush is seeking a highly motivated Customer Success Strategist to join our Product Support team. As a key member of our customer-facing organisation, you will drive initiatives that enhance customer success and foster a customer-centric culture.In this role, you will play a crucial part in shaping our support strategy, leading a...
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Customer Success Strategist
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Dublin, Dublin City, Ireland Servicenow Full timeAt ServiceNow, we are looking for a Customer Success Strategist to lead our team of early-career Customer Success Guides. The ideal candidate will have experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.About the RoleThis is an exciting opportunity to drive customer success,...
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Customer Success Strategist
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Dublin, Dublin City, Ireland Retail Inmotion Gmbh Full timeJob Purpose:As a Customer Success Strategist, you will be responsible for leading and guiding the Customer Success Managers (CSMs) covering IT accounts in our organization. Your primary goal is to ensure that CSMs are equipped with the necessary tools, knowledge, and strategies to effectively manage their accounts.Your responsibilities will include...
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Customer Success Strategist
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Dublin, Dublin City, Ireland Aer Lingus Full timeAbout the RoleWe are seeking a highly skilled Customer Success Strategist to join our team at Aer Lingus. In this role, you will be responsible for managing the Loyalty Product Roadmap and planning, designing, and managing the delivery of Loyalty Product enhancements.Key ResponsibilitiesTranslate product strategy into detailed requirements through...
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Chief Customer Success Strategist
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Client Success Strategist
5 days ago
Dublin, Dublin City, Ireland DocuSign, Inc. Full timeRole OverviewThis is an exciting opportunity to join our team as a Client Success Strategist, where you'll play a critical role in expanding our customer base and driving revenue growth. As a subject matter expert, you'll develop and maintain strong relationships with existing clients, identifying new opportunities and upselling our comprehensive suite of...
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Customer Engagement Strategist
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Dublin, Dublin City, Ireland Asana Full timeWe are looking for a highly experienced Customer Engagement Strategist to join our team. As a Customer Engagement Strategist, you will be responsible for developing and executing a comprehensive digital-first engagement strategy to enhance the global customer experience.You will work closely with Sales, Product, Marketing, and Customer Experience teams to...
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Customer Journey Strategist
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Cloud Data Success Strategist
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Customer Engagement Strategist
6 days ago
Dublin, Dublin City, Ireland Saint-Gobain Full timeAs a Customer Engagement Strategist at Saint-Gobain, you will play a key role in developing and implementing digital platforms to increase customer engagement. You will work closely with the Brand & Customer Engagement team in Dublin to design and implement loyalty programs that align with the company's goals and customer needs.The ideal candidate will have...
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Voice of Customer Strategist
3 days ago
Dublin, Dublin City, Ireland Bank of Ireland Group Full timeThe Bank of Ireland Group is seeking an experienced Voice of Customer Strategist to join their Customer Insights, Innovation and Experience team. In this critical role, you will be responsible for gathering and analyzing customer feedback to inform business decisions and drive customer experience improvement.As a Voice of Customer Strategist, you will work...
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Customer Experience Strategist
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Dublin, Dublin City, Ireland Asana Full timeCustomer Experience StrategistWe're seeking a seasoned Customer Experience Strategist to lead our digital post-sales customer experience journey. This pivotal role is responsible for developing and executing a comprehensive digital-first engagement strategy to enhance the global customer experience.The ideal candidate will have a strong understanding of...
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Dublin, Dublin City, Ireland Google Full timeDigital Marketing Strategist, Customer Success Acceleration (English, Hebrew)corporate_fare Google place Dublin, IrelandApplyBachelor's degree or equivalent practical experience.2 years of experience in strategy, analytics, or insight-based product solutions.1 year of experience working in customer relationship development, account management, media...
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Customer Solutions Strategist
2 days ago
Dublin, Dublin City, Ireland Google Full timeAs a Customer Solutions Strategist at Google, you will be responsible for educating new customers on our products and helping them drive strategy to ensure the adoption of our solutions. This role requires a strong understanding of online media and communication skills to provide exceptional customer experience throughout their lifecycles.ResponsibilitiesOwn...