IT Operations Lead

3 days ago


Dublin, Dublin City, Ireland Pfizer Ireland Full time

Pfizer Ireland seeks a highly experienced IT Operations Lead to drive the development and implementation of event management solutions. The successful candidate will possess a strong background in technical infrastructure operations, with 7+ years of experience in event management and monitoring.

The ideal candidate will have 5+ years' experience using relevant tools and technologies, as well as 3+ years of experience with Service Now Event Management. A breadth of leadership experiences and capabilities is essential, including the ability to influence and collaborate with peers, develop and coach others, and oversee the work of colleagues to achieve meaningful outcomes.

A Master's degree and certifications such as Service Now Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) are desirable. Experience with developing data pipelines using vendor provided libraries or open interfaces through API such as REST is also preferred.

In this role, you will lead change and deliver innovative solutions to the business while operating in a matrix organizational environment. You will demonstrate a collaborative mindset, adaptability to change, and a proactive problem-solving approach.



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