Operations Process Improvement Specialist

5 days ago

Dublin, Dublin City, Ireland beBeeOperational Full time €55,000 - €65,000

Job Title: Operations Team Lead

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This is a dynamic leadership role within our operations department. We are seeking a seasoned professional to oversee the end-to-end process of sales delivery, ensuring all sales are accurately processed and managed through to connection and activation.

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The ideal candidate will have a proven track record in operations or team lead roles, with experience in telecoms or sales. They will be responsible for identifying and implementing process improvements to drive efficiency and performance, collaborating cross-functionally with teams to ensure seamless execution and issue resolution.

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This role requires a natural leader with exceptional attention to detail and organisational skills, strong communication and interpersonal skills, and proficiency in CRM systems and sales portals. The successful candidate will need to work closely with other departments to achieve timely resolution of system-related issues.

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Main Responsibilities:

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  • Ensure 100% accuracy in processing sales data through operational touchpoints">
  • Maintain up-to-date records and tracking using internal systems and CRM tools">
  • Demonstrate advanced proficiency in Excel and deliver weekly and monthly reports with actionable insights derived from operational data">
  • Monitor and improve data quality and integrity across all operational touchpoints">
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Key Skills and Qualifications:

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The successful candidate will possess:

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  • ">
  • Previous experience in an operations or team lead role, ideally within telecoms or sales">
  • Familiarity with CRM systems and sales portals">
  • Excellent communication and interpersonal skills">
  • Strong organisational and problem-solving skills">
  • Ability to work collaboratively as part of a team">
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About the Role:

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This is a fast-paced, dynamic role that requires someone who thrives on ownership, precision, and team success. You'll be based in our Dublin office three days per week, with flexibility to work from home two days.

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We Offer:

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A competitive salary package and benefits, including the opportunity to work with a leading company in the telecoms industry.

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How to Apply:

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If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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