Digital Experience Designer

5 days ago


Dublin, Dublin City, Ireland TN Ireland Full time

About Us

TN Ireland is a leading provider of business insurance, employee health & benefits, retirement, and private client insurance solutions. Our mission is to empower businesses and individuals to achieve limitless possibilities.

We're committed to delivering purposeful work and meaningful impact every day. Our team-oriented environment supports professional growth and empowers colleagues to make a meaningful impact on the success of our initiatives.

Job Summary

We're seeking an experienced UX Researcher to join our Application Development team. As a UX Researcher, you will play a vital role in researching and designing digital experiences for our custom applications.

Key Responsibilities

  • Conduct user interviews, develop journey maps, refine personas, and assist in crafting intuitive and engaging interfaces.
  • Gather insights that inform design decisions and help us better understand our users, ensuring a user-centered approach throughout the design process.
  • Collaborate with UI designers, stakeholders, and development teams across multiple projects.

Requirements

  1. 3+ years of experience in UX, with hands-on experience in user research, wireframing, prototyping, and usability testing.
  2. Plan and execute various user research methods, including interviews, surveys, and focus groups, to gather insights about user needs, behaviors, and pain points.
  3. Analyze qualitative and quantitative data to identify trends and patterns, synthesizing findings into actionable insights that inform design decisions.
  4. Understanding of customer journey mapping and experience in creating user personas to guide design processes.

What We Offer

  • Generous time off, including personal and volunteering.
  • Tuition reimbursement and professional development opportunities.


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