BPO Customer Support Specialist
4 days ago
Cpl Healthcare is seeking a highly motivated and skilled BPO Customer Support Specialist to join our team in Dublin. As a key member of our customer support department, you will be responsible for providing exceptional customer experiences through phone, email, and web-chat interactions.
The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be handling high volumes of calls, emails, and web-chats, providing a broad range of customer support and administrative services to our clients.
Key Responsibilities:- Handle inbound & outbound calls, emails, and web-chats in an effective and efficient manner.
- Provide empathetic, sensitive, and confident customer service, handling issues and complaints promptly and professionally.
- Deliver consistent performance through adherence to our quality processes and procedures.
- Analyse moderately complex information and situations, using various techniques to resolve customer queries.
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Bpo Manager
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Dublin, Dublin City, Ireland Dhl Germany Full timeOrganizational Background Information Role title: BPO ManagerCorporate Division: Global Forwarding and FreightBusiness Division: DHL Global Forwarding (DGFF) & FreightBusiness Unit: DHL Global Forwarding (DGFF) & Freight CountriesRole purpose: Provide strong leadership to the DGFF Country BPO.Develop and deliver the Country BPO plan in alignment with the...
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BPO Manager
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Dublin, Dublin City, Ireland DHL Germany Full timeOrganizational Background Information Role title: BPO ManagerCorporate Division: Global Forwarding and FreightBusiness Division: DHL Global Forwarding (DGFF) & FreightBusiness Unit: DHL Global Forwarding (DGFF) & Freight CountriesRole purpose:Provide strong leadership to the DGFF Country BPODevelop and deliver the Country BPO plan in alignment with the...
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BPO Solutions Specialist
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Dublin, Dublin City, Ireland Cpl Healthcare Full timeCompany OverviewCpl Healthcare is a leading provider of BPO solutions, with over 25 years of experience working with organizations worldwide to deliver customized outsourcing solutions. Our team of experts is dedicated to helping our clients achieve their strategic objectives, and we are committed to fostering a culture of innovation, collaboration and...
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BPO Solutions Specialist
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Dublin, Dublin City, Ireland Cpl Healthcare Full timeAbout Us:Cpl Healthcare is committed to delivering exceptional BPO solutions that meet the unique needs of our clients. Our team of experts works collaboratively to deliver customized solutions that drive business success.Job Description:We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for...
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Customer Support Specialist
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Senior Community Support Specialist
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German Speaking Customer Service Representative
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Customer Service Representative Specialist
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Customer Support Specialist
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Telesales & Customer Support Expert
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Customer Support Specialist
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Dublin, Dublin City, Ireland TN Ireland Full timeJob OverviewThe Customer Support Specialist will provide a wide range of support services to clients and prospects. Key responsibilities include telesales, customer service, administrative tasks, and complaint handling.
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Customer Support Specialist
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Dublin, Dublin City, Ireland Robert Walters Ireland Full timeWe are currently recruiting for the role of Customer Support Specialist on behalf of a Financial Services organisation.Customer Support SpecialistGreat role for grads with 2 years customer service experience.Dublin West based - Hybrid role.Responsibilities:Manage calls/emails from customer base.Assist in customer account management and maintenance.Manage...
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Customer Support Specialist
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Client Relationship Specialist
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Customer Support Specialist
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Dublin, Dublin City, Ireland Zurich Full timeZurich is seeking a highly motivated Customer Support Specialist to join our team. As a key member of our customer service function, you will be responsible for ensuring that our customers receive the highest level of service.The role involves dealing with clients and stakeholders over the phone, processing client requests through various stages of their...
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Customer Support Specialist
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Dublin, Dublin City, Ireland The Stepstone Group Full timeRole OverviewWe are seeking a Customer Support Specialist to provide exceptional service to our B2B clients and contribute to the overall success of our team.Your Key ResponsibilitiesProvide client and internal support, ensuring seamless interactions and meeting monthly performance targets.Identify common customer pain points and suggest innovative solutions...
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Customer Support Specialist
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Dublin, Dublin City, Ireland TN Ireland Full timeCompany OverviewAt TN Ireland, we provide exceptional service to our customers, and we're looking for a skilled Customer Care Specialist to join our team.
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Customer Support Specialist
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Dublin, Dublin City, Ireland Allergy Standards Limited Full timeWe are seeking a highly skilled Customer Support Specialist to join our team at Allergy Standards Limited. As a Customer Support Specialist, you will play a key role in supporting our Client Success Manager and helping maintain our high standards of client satisfaction.The successful candidate should be a self-starter with a flexible approach to supporting a...
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Customer Support Specialist
4 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeJob Description:We are seeking a highly skilled Customer Support Specialist to join our team in Dublin. In this role, you will be responsible for investigating and resolving reported issues related to account support and potentially abusive content.You will also enforce clients' Terms of Use by carefully monitoring reports of abuse on the site. Additionally,...
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Budget and Cost Specialist
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Dublin, Dublin City, Ireland TikTok Full timeAbout the team The Budget and Cost Management team sits within the Budget and Workforce team and is responsible for Global T&S Ops long-term cost decision frameworks, BPO Budget for Content moderation budget, and OPEX Optimisation strategies. The team ensures comprehensive financial management for T&S operations, and enhances efficiency through cost impact...