Customer Support Specialist
7 days ago
At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years.
We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.
Our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals.
We assist our client's community and help resolve inquiries empathetically, accurately and on time. Our team members are knowledgeable about client's products and community standards.
We make well-balanced decisions and are personally driven to be effective advocates for our community. Strong interpersonal skills, verbal and written communication skills and most importantly empathy are essential.
We investigate and resolve issues that are reported on client's platform such as requests for account support and reports of potentially abusive content.
We respond to user inquiries with high quality, speed, empathy and accuracy. We use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
We gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
We enforce clients Terms of Use by carefully monitoring reports of abuse on the site.
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Customer Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland Robert Walters Ireland Full timeWe are currently recruiting for the role of Customer Support Specialist on behalf of a Financial Services organisation.Customer Support SpecialistGreat role for grads with 2 years customer service experience.Dublin West based - Hybrid role.Responsibilities:Manage calls/emails from customer base.Assist in customer account management and maintenance.Manage...
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Customer Support Specialist
2 days ago
Dublin, Dublin City, Ireland Landa Corporation Ltd. Full timeLanda Corporation Ltd. is seeking a Customer Support Specialist to ensure optimum customer satisfaction with its Nanographic Printing presses.Key Responsibilities:Provide first-class technical support to Landa's growing customer base.Transfer technical knowledge to press operators to resolve on-site technical issues.Requirements:2+ years of experience in...
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Customer Support Specialist
2 days ago
Dublin, Dublin City, Ireland Community Choice Financial Family Of Brands Full timeAbout the RoleCommunity Choice Financial Family of Brands is seeking a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will provide high-quality support to customers through various channels, including phone, email, and chat.In this role, you will be responsible for resolving customer complaints and concerns in a...
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Customer Support Specialist
13 hours ago
Dublin, Dublin City, Ireland Abrivia Full timeRole: Customer Support SpecialistLocation: South DublinWorking Hours: Full-Time; Monday - Friday shift work; One to Two Saturdays per monthContract Type: PermanentAbrivia are currently recruiting on behalf of their client for a Customer Support Specialist to join their team in South Dublin. This is a busy position, requiring candidates to have excellent...
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Customer Support Specialist
1 day ago
Dublin, Dublin City, Ireland Ryanair - Europe's Favourite Airline Full timeJob Title: CUSTOMER SUPPORT SPECIALISTJob Summary:Ryanair, Europe's favourite airline, is seeking a highly skilled and motivated CUSTOMER SUPPORT SPECIALIST to join our Customer Service team. In this role, you will be responsible for providing exceptional service and support to our customers through various communication channels.Handle customer contacts via...
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Office Support Specialist
10 hours ago
Dublin, Dublin City, Ireland Dublin Home Support Full timeWe are seeking an Office Support Specialist to join our dynamic team at Dublin Home Support. As the first point of contact for all enquiries, you will provide a professional, capable, and pleasant service to clients, staff, and members of the public.Main Responsibilities:Provide administrative support to office staff to ensure efficient office...
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Customer Support Specialist
4 weeks ago
Dublin, Dublin City, Ireland Firstaff Personnel Consultants Ltd Full timeCustomer Support Specialist Week to week contract with a view to permanent Fully office-based - Immediate Start Dublin 12 €16.50+ per hour depending on experience - paid weekly Essential: Experience working in a very fast-paced office-based / callcentre or customer service environment with order processing and live chat experience. Role Purpose: As a...
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Customer Support Specialist
6 days ago
Dublin, Dublin City, Ireland Zurich Full timeZurich is seeking a highly motivated Customer Support Specialist to join our team. As a key member of our customer service function, you will be responsible for ensuring that our customers receive the highest level of service.The role involves dealing with clients and stakeholders over the phone, processing client requests through various stages of their...
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Customer Support Specialist
6 days ago
Dublin, Dublin City, Ireland TN Ireland Full timeCompany OverviewAt TN Ireland, we provide exceptional service to our customers, and we're looking for a skilled Customer Care Specialist to join our team.
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Customer Support Specialist
5 days ago
Dublin, Dublin City, Ireland The Stepstone Group Full timeRole OverviewWe are seeking a Customer Support Specialist to provide exceptional service to our B2B clients and contribute to the overall success of our team.Your Key ResponsibilitiesProvide client and internal support, ensuring seamless interactions and meeting monthly performance targets.Identify common customer pain points and suggest innovative solutions...
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Customer Support Specialist
1 day ago
Dublin, Dublin City, Ireland TN Ireland Full timeCardiac Services, a leading provider of diagnostic and measurement equipment in Ireland and the UK, seeks an experienced Customer Support Specialist to join its team. This role will be based in our Dublin Office, where we offer a flexible hybrid working model.The successful candidate will provide exceptional customer service, responding to customer inquiries...
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Customer Support Specialist
5 days ago
Dublin, Dublin City, Ireland Manna Full timeCompany Overview\Manna is a cutting-edge delivery service that aims to revolutionize the way people receive food and other items. Our mission is to make high-speed suburban deliveries affordable, green, and safe.\\The Job\We are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will be responsible...
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Operational Support Specialist
5 days ago
Dublin, Dublin City, Ireland Amazon Ireland Support Services Limited Full timeWe are Amazon Ireland Support Services Limited; we pioneer innovative solutions.Our Dublin-based Fulfillment Center is seeking a motivated and impeccably organized Operational Support Specialist to join our team, assisting and working closely with the site's General Manager.
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Customer Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland Lidl Full timeSummary From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset...
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Customer Support Specialist
5 days ago
Dublin, Dublin City, Ireland FrontApp Inc. Full timeAt Front, we're revolutionizing customer service with our cutting-edge AI-powered platform. As a Customer Support Specialist, you'll play a vital role in streamlining our procedures to resolve issues more efficiently. You'll be the primary technical contact for thousands of users and a key contributor to the Front customer experience.We're looking for a...
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Sales and Customer Support Specialist
6 days ago
Dublin, Dublin City, Ireland Uniphar Medtech Full timeAbout the RoleWe are looking for a highly motivated and results-driven Sales and Customer Support Specialist to join our Inside Sales team. As a key member of our team, you will be responsible for providing a first-class customer experience, supporting all aspects of the sales process from lead generation to close.You will be expected to meet and exceed...
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Multilingual Customer Support Specialist
3 days ago
Dublin, Dublin City, Ireland Lingo Recruitment Full timeLinguistic and cultural nuances play a vital role in delivering seamless customer support. As a multilingual customer support specialist at Lingo Recruitment, you will be part of a team that values diversity and inclusivity.Key Responsibilities:Spearhead efforts to enhance customer satisfaction through timely responses and effective issue resolution.Maintain...
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Customer Support Specialist
4 days ago
Dublin, Dublin City, Ireland Cpl Healthcare Full timeAbout the RoleWe are seeking a skilled and dedicated Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional support to our clients' communities.Main Responsibilities:Assist clients' communities and resolve inquiries in a timely and professional manner.Investigate and resolve...
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Italian Customer Support Specialist
4 weeks ago
Dublin, Dublin City, Ireland Abrivia Recruitment Specialists Full timeJob Title: Italian Customer Support Specialist Salary and Package: €28,000 + bonus + benefits such as full health and dental care cover, education assistance, travel allowance, ability to work from abroad for a number of weeks per year and more Shift Pattern: Monday- Friday with the occasional Saturday morning, standard office day hours Job...
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Customer Support Specialist
2 weeks ago
Dublin, Dublin City, Ireland Klaviyo Inc. Full timeAt Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the...