Quality Assurance Specialist

7 days ago


Dublin, Dublin City, Ireland beBeeAssurance Full time €40,000 - €60,000
Quality Assurance Specialist Position Overview:

This role is responsible for ensuring healthcare services meet the highest standards of quality and safety.

  • Conduct regular home visits and phone calls to assess service delivery.
  • Manage customer feedback systems to drive continuous improvement.
  • Update care plans and risk assessments as necessary.
  • Monitor incident and complaint logs, and compile regular reports for stakeholders.
  • Hold regular meetings with branch managers and coordinators to review incidents and complaints.
Qualifications and Skills:
  • QQI level 5 or equivalent – Essential
  • Microsoft Office Suite & PC Skills– Essential
  • Extensive knowledge of home care and care assistant roles
  • Conflict resolution skills and ability to work independently
  • Ability to complete care plans and risk assessments to a high standard
Preferred Qualifications:
  • Leadership experience
  • Strong attention to detail and proficiency in PC skills


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