Avoca Store Team Lead

5 days ago


The Municipal District of Castlecomer, Ireland TN Ireland Full time

Job Summary

We are seeking an exceptional Avoca Store Team Lead to join our team at Avoca Rathcoole. As a key member of the management team, you will be responsible for ensuring seamless store operations, delivering outstanding customer service, and contributing to the overall success of our business.

Key Responsibilities

  • Oversee daily store operations, including opening and closing procedures.
  • Develop and implement effective strategies to enhance customer experience and satisfaction.
  • Foster a positive and productive work environment by motivating and supporting team members.
  • Collaborate with the management team to achieve sales goals and targets.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.

Requirements

  • Prior experience in a similar retail or food industry role, with a proven track record of excellence.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Demonstrated ability to adapt to changing situations and priorities, while maintaining a calm and composed demeanor.


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