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Risk and Claims Coordinator

2 weeks ago


Dublin, Dublin City, Ireland OUTsurance Ireland Full time

As a Claims Team Manager at OUTsurance Ireland, you will play a vital role in shaping the future of our Motor and Home claims department.

About the Role

We're seeking a highly skilled and experienced Claims Team Manager to lead our claims handling process, ensuring efficient and fair resolutions for our customers. The successful candidate will have strong technical expertise in claims processes, liability assessment, and reserving.

  • Lead a team of claims handlers, focusing on performance and professional growth.
  • Oversight of claims handling for Motor and Home claims, ensuring compliance with company policies and regulatory requirements.
  • Monitor key performance metrics, ensuring efficiency and customer satisfaction.

Responsibilities:

  1. Team Management: Develop and lead a team of claims handlers, promoting high performance and professional growth.
  2. Claims Administration: Oversee claims handling for Motor and Home claims, ensuring compliance with company policies and regulatory requirements.
  3. Technical Support: Provide expert guidance on complex claims, assessing liability and advising on reserving.

Requirements:

  • 5+ years' experience handling Motor and/or Home claims in an insurance environment.
  • Strong understanding of claims processes, liability assessment, and reserving.
  • Ability to assess claims critically and ensure accuracy in decision-making.
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