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Hotel Front Desk Administrator

1 week ago

Dublin, Dublin City, Ireland Maldron Hotel Pearse Street Full time

We are seeking a skilled Front Desk Administrator to join our team at the excellent Maldron Hotel Pearse Street. The ideal candidate will be responsible for ensuring a warm welcome to our guests, while maintaining a professional image.

The successful candidate will have the following key responsibilities:

  1. Greet and register guests, taking care of their needs throughout their stay.
  2. Take payment from guests and manage the hotel's computer system.
  3. Provide information on in-house facilities and local tourist attractions.
  4. Ensure the security of guest keys and update their information in the system.
  5. Confirm reservations and take responsibility for their administration.

To succeed in this role, you will need:

  • 2 years experience in a similar position.
  • Excellent communication skills and a friendly attitude.
  • Ability to work independently and as part of a team.
  • Effective problem-solving skills and attention to detail.
  • Able to cope well under pressure and maintain a high level of service quality.

About our culture:

Dalata Hotel Group is Ireland's largest hotel group, with a reputation for excellence in customer service. We pride ourselves on creating a fair and supportive working environment, where our employees can grow and develop their careers. If you share our values and are passionate about delivering exceptional results, we want to hear from you