Hotel Front Desk Coordinator

4 days ago


Dublin, Dublin City, Ireland The Address Collective Full time

Company Overview:

The Address Collective is a leading hospitality company that prides itself on delivering exceptional guest experiences.

We are seeking a highly skilled and customer-focused Front Office Assistant to join our team in providing top-notch service to our guests.

Job Description:

This role involves handling guest registration, managing front desk operations, and ensuring seamless check-in and check-out processes.

Main Responsibilities:

  1. Greet and register guests in a warm and welcoming manner.
  2. Manage reception floats and ensure accurate financial transactions.
  3. Maintain the highest level of personal and work cleanliness and hygiene.
  4. Ensure compliance with company regulations regarding health and safety, customer care, and security.
  5. Adhere to brand standards and maintain a professional image at all times.
  6. Be aware of hotel room availability and rates at all times.
  7. Communicate effectively with colleagues and guests.
  8. Provide excellent customer service consistently.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and multitask.
  • High school diploma or equivalent required; degree preferred.
  • Prior experience in a customer-facing role an asset.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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