Front Office Coordinator

3 days ago


Dublin, Dublin City, Ireland Maldron Hotel Pearse Street Full time

The Maldron Hotel Pearse Street is looking for a talented Front Office Coordinator to join our team. In this role, you will play a vital part in ensuring our guests have an unforgettable experience with us.

Your key responsibilities will include:

  1. Welcoming and registering guests, handling their queries and concerns efficiently.
  2. Managing the front desk operations, including checking in and out guests, handling payments, and updating the hotel's computer system.
  3. Providing expert knowledge on hotel facilities, local attractions, and services.
  4. Coordinating room assignments and other guest requests.
  5. Communicating effectively with colleagues and other departments to ensure seamless guest experience.

To excel in this role, you will need:

  • Previous experience in customer-facing roles, preferably in hospitality.
  • Outstanding communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • A proactive approach to resolving issues and exceeding guest expectations.
  • Flexibility and adaptability in a fast-paced environment.

About our company:

We are Ireland's leading hotel group, dedicated to providing world-class hospitality experiences. Our values of 'Our People, Our Fairness, Our Service, and Our Individuality' guide everything we do. We're committed to fostering a culture of innovation, inclusivity, and growth, where our employees can thrive and reach their full potential.



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