Front Office Coordinator
3 days ago
The Maldron Hotel Pearse Street is looking for a talented Front Office Coordinator to join our team. In this role, you will play a vital part in ensuring our guests have an unforgettable experience with us.
Your key responsibilities will include:
- Welcoming and registering guests, handling their queries and concerns efficiently.
- Managing the front desk operations, including checking in and out guests, handling payments, and updating the hotel's computer system.
- Providing expert knowledge on hotel facilities, local attractions, and services.
- Coordinating room assignments and other guest requests.
- Communicating effectively with colleagues and other departments to ensure seamless guest experience.
To excel in this role, you will need:
- Previous experience in customer-facing roles, preferably in hospitality.
- Outstanding communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- A proactive approach to resolving issues and exceeding guest expectations.
- Flexibility and adaptability in a fast-paced environment.
About our company:
We are Ireland's leading hotel group, dedicated to providing world-class hospitality experiences. Our values of 'Our People, Our Fairness, Our Service, and Our Individuality' guide everything we do. We're committed to fostering a culture of innovation, inclusivity, and growth, where our employees can thrive and reach their full potential.
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