Insurance Claims Adjuster
1 week ago
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As a Motor Claims Adjuster, your primary responsibility is to investigate, evaluate, negotiate and settle liability disputed motor damage and theft claims. Your task involves determining whether to accept or deny a claim based on all documentation received.
Your work may involve dealing with multiple car accidents where fault and liability are issues. You will utilize acceptable investigation claims handling and settlement techniques to achieve cost-effective and timely closure results. This includes obtaining, reviewing and analyzing documentation, policy provisions and other records as needed.
To effectively handle claims, you must maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information. Additionally, you will determine and set appropriate reserves within your authority level, identify subrogation opportunities and fraud potential, and make referrals when necessary.
In this role, you will provide timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact with relevant parties, and responding to incoming inquiries according to company policy and procedures.
You will be expected to work in a fast-paced environment, prioritizing and multi-tasking effectively while maintaining strong communication skills. Your ability to communicate information clearly and concisely both verbally and in writing is crucial for success in this position.
The ideal candidate for this role has several years of experience working in motor damage handling and possesses strong negotiation skills. They must also be proficient in Desk Management, phone etiquette, time management, and dealing with difficult customers.
What We're Looking For:- A minimum of several years of experience in motor damage handling.
- Ability to prioritize and multi-task effectively in a fast-paced environment.
- Strong communication skills, including verbal and written communication.
- Proficiency in Desk Management, phone etiquette, time management, and dealing with difficult customers.
We offer a comprehensive benefits package that extends beyond time spent at work. Our Total Rewards Program focuses on your health, wellbeing, and financial security, as well as your professional development, to bring peace of mind to you and your family.
This includes a competitive salary, annual performance-related bonus, and a range of employee benefits and resources. You will also have access to a company-funded healthcare scheme, a competitive holiday allowance, automatic enrollment into a generous defined contribution pension scheme, smarter travel options, staff discounts, and wellbeing initiatives.
We prioritize our employees' development and offer a range of learning opportunities to hone their professional skills and position themselves for future career advancement. AIG's tuition reimbursement program allows eligible employees to enhance their education, skills, and knowledge in areas related to their current or future positions.
We value in-person collaboration as a vital part of our culture and expect our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
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