
Enhance Customer Experience Through Efficient Reservations Management
2 weeks ago
Job Title: Hospitality Manager
">">
This is a fantastic opportunity for a skilled and experienced Reservations Manager to join our team in Dublin.
">We are looking for a professional who can ensure the smooth operation of the reservations office, working closely with the wider hotel team.
">Key Responsibilities:
">- ">
- Ensure all customer reservations and enquiries are dealt with efficiently and accurately.">
- Train the reservations team to the highest service standards.">
- Maximise rooms and other revenue sales through efficient revenue management.">
- Provide daily, weekly and monthly reporting as required.">
- Offer ongoing support to the wider hotel team.">
">
The ideal candidate will have:
">Requirements:
">A minimum of two years' experience as a Reservations Manager in a large, quality hotel property.
">Excellent written and verbal communication skills.
">Strong systems knowledge.
">A strong customer service ethos and background.
">A can-do attitude and ability to work well in a team.
">Excellent organisational skills and the ability to multi-task.
">">
Skills: Reservations Management, Hotel Operations, Revenue Management, Customer Service, Teamwork, Organisation.
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