Guest Services Director
5 days ago
Job Description
We are currently seeking a Guest Services Director to join our hotel team. This is an exciting opportunity for a highly experienced and skilled individual to take on a leadership role and contribute to the success of our hotel.
The ideal candidate will have experience in managing staff, training, and developing their skills, as well as reviewing and implementing Standard Operating Procedures (SOPs). A working knowledge of Hotsoft System is preferred, but not essential.
Key Responsibilities:
- To manage the day-to-day running of the reception department and its staff;
- To provide staff training and development opportunities;
- To review and implement SOPs from the department;
- To manage group reservations and liaise with other departments such as Sales and Revenue departments.
Requirements:
To be successful in this role, you will need:
- At least 2 years of experience in a similar position, preferably in a hotel setting;
- A working knowledge of OTA Extranets is advantageous;
- Knowledge of Hotsoft System preferred.
What We Offer:
- A competitive salary based on skills and experience;
- Free parking;
- Other benefits to be discussed at interview stage.
If you are a highly skilled and experienced professional looking for a new challenge, please apply for this exciting opportunity.
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