Night Shift Operations Manager

2 weeks ago

Dublin, Dublin City, Ireland beBeeLeadership Full time €30,000 - €40,000
Job Title: Night Shift Team Lead

A fantastic opportunity has arisen for a skilled and charismatic leader to take on the role of Night Shift Team Lead.

This dynamic individual will be responsible for ensuring the smooth operation of the hotel during night shifts, delivering exceptional customer service and supporting the team in achieving operational goals.

The ideal candidate will possess excellent leadership and communication skills, as well as the ability to work under pressure and make sound decisions.

Key Responsibilities:
  • Assist in ensuring the smooth operation of the hotel during night shifts.
  • Support guest relations by addressing inquiries and resolving any issues that may arise.
  • Help maintain overall health and safety standards at night.
  • Perform front office duties, including assisting with the night audit report and facilitating guest check-in and check-out processes.
  • Collaborate with the Night Porters, overseeing their nightly tasks and ensuring they are fulfilled efficiently.
  • Provide food and beverage service to guests during the night hours.
Requirements:
  • 2-3 years in a similar night or reception role.
  • Excellent knowledge of the hotel business.
  • Previous hospitality experience is essential.
  • Good computer skills and knowledge of Opera is required.
  • Knowledge and experience of using the Brilliant electronic front office system is necessary.
  • Excellent leadership and organizational skills are required.
  • A warm, friendly and approachable personality when dealing with fellow staff and guests is required.
  • The ability to work on their initiative, as well as being capable of working as part of a team, is essential.

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