Operations Manager

This is a pivotal role that requires extensive technical and organisational skills. The jobholder will be responsible for executing day-to-day facilities activities and driving departmental goals for Safety, Quality, and Operational Effectiveness. They will primarily focus on the maintenance & calibration of plant utilities, process equipment and generation of associated documentation.

• Safety: Participate in HSSE safety committees; Report, trend, action and investigate safety unsafe acts, near misses, incidents and accidents using electronic systems; Conduct safety audits as required; Drive safety standards throughout site and operational work areas; Be an active member in all process and plant based risk assessments; Ensure 5 S audits are executed and maintained as required; Ensure strict adherence to site security standards; Ensure all PPE standards are maintained and available to team members; Has authority to delay or abort cycles in specific circumstances such as emergency situations.
• Quality: To participate actively in equipment/facilities related process deviation investigations and non-conformances, ensuring root cause investigations are executed, corrective/preventive actions are identified, in conjunction with the Quality Operations team; Participate in regulatory inspections when required; Participate in Customer quality audits when required; Ensure timely and effective communication and escalation process exists to raise facility issues to appropriate levels of management; Update and maintain standard operating procedures/work instructions and engineering procedures as required, are accurate and that all work is completed in compliance to ensure maximum quality; Responsible to coordinate the Change Control/Parameter Change control process and generate required documentation to fulfill the requirement of the plant quality management system.
• Cost: Ensure all plant downtime is reviewed and monitored with suggestions for improvements highlighted; Responsible for managing the spare part inventory process, to ensure availability of key parts for planned and unplanned maintenance activities. Work closely with Purchasing Officer, Facilities supervisor/Manager to ensure cost effective purchasing is delivered; Ensure spare part stock levels are accurately maintained on Emaint. and coordinate with Purchasing Officer, Facilities supervisor/Manager to ensure Purchase Orders (PO's) are raised in a timely manner; Generating and processing purchase orders as requested by Facilities manager or designate.
• Delivery: Ensures that all external calibration equipment is scheduled and completed in a timely manner; Generate work orders, enter comprehensive job details on a regular basis; Troubleshooting equipment and work with control system and PLC's, conveyors & electrical power; Support the development of an annual Facilities budget; Communicate to a Facilities supervisor/Manager all issues that affect the plant; Oversee equipment upgrades and refurbishment projects, effectively coordinating with vendor support in line with change control policies; Schedule and ensure critical third-party activities are executed and are completed as per site procedures; Monitor, log and review all call outs and schedule call out rota in line with production demands; Is regularly available on standby to respond to various call outs in relation to utility and process alarms and problems; Participate and Lead (if appropriate) improvement projects as deemed by Management; Responsible for ensuring the Computerized Maintenance Management system (Emaint) is managed as per STERIS global requirements and used effectively for management of all PM, Stock control, calibration activities including planning and associated records; Ensure that routine preventative maintenance programme is adequate and completed in full and in a timely manner as defined per local Standard Operating Procedures and/or Work Instructions; Responsible to review Unplanned Maintenance completion and adequacy; Responsible for recording and tracking Planned Maintenance and Unplanned Maintenance activities; Ensures that equipment is suitable and are maintained to a sufficient standard to permit continued processing to validated parameters; this includes actively and proactively participate to continuous improvement of the equipment and process.
• People: Help create and maintain a proactive culture where team members are empowered to deliver company values of ACHIEVEMENT, INNOVATION, INTEGRITY and ACCOUNTABILITY; All break times are adhered to; To carry out any reasonable management requests; Communicate policies, procedures, and any updates to facilities team members. Participate and drive OTOG; Attends training sessions relevant to the function with a proactive approach to continuous learning and adapting in-house process to meet current industry best practices; To oversee SQDC counter measures ensuring target dates are reported; Proactively identify countermeasures to continually improve our process relative to plan (KPI); Develop continuous improvement initiatives/activities within the department including supporting KAIZEN events; Develop & drive 5S program in the Facilities department; Participate in site process mapping, gemba walks and problem solving exercises in conjunction with other departments.

• Consistently improve facility performance to ensure operational efficiency and site safety standards
• Team member development plans with skills contingency planning
• Embedded Continuous Improvement Culture

• An ability to build relationships operations teams is key; A structured, logical thinker with good analytical skills, and excellent spreadsheet and presentation skills, you will have the ability to handle complex problems and deliver clear, concise solutions in a rapidly changing environment; Project management experience is an advantage; Able to learn fast and hit the ground running - there is potential to develop from here into more senior roles within the business; Continuous Improvement background is an advantage; Set high-reaching processing goals and communicate them to key personnel; Provide motivation, support and guidance to all employees; Communicate any problems or obstacles to senior management; Strong organisational, verbal and written communication skills with energy and charisma; Establish workflow policies that enable speed and efficiency without compromising product safety or integrity; Create resource schedules for employees to ensure optimum staffing levels; Proficient with MS Office suite; 3 years experience including at min relevant Trade Qualification