Retail Banking Advisor

2 weeks ago


Dublin, Dublin City, Ireland beBeeCustomerService Full time €40,000 - €53,000
Job Opportunity

We are seeking individuals who wish to build a career in Retail Banking. As a Customer Service Representative, you will be responsible for ensuring that every customer experience is seamless and efficient.

Our ideal candidate will have excellent communication skills, be able to work in a team environment, and possess a strong desire to provide exceptional customer service.

Key Responsibilities
  • Engage with customers to promote the use of self-service machines.
  • Assist customers with using the machines and address any questions or concerns they may have.
  • Troubleshoot issues related to self-service machines and resolve them in a timely manner.
  • Ensure customers have a positive experience by providing support and guidance throughout their visit.
  • Address additional customer service queries as required.
Qualifications and Requirements
  • Leaving Certificate (or equivalent) with a grade D3/O6/H6 at Ordinary or Higher-Level in five subjects (including English and Maths); Leaving Certificate Applied does not qualify; or 5+ years post Leaving Certificate experience.
  • APA / QFA Qualification is desired but not essential.


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