
Retail Operations Manager
3 days ago
We are seeking a dynamic and experienced leader to oversee daily store operations in a fast-paced retail environment.
- The ideal candidate will lead and support day-to-day store operations, ensuring operational efficiency and customer satisfaction.
- This role requires strong organisational and time-management skills, with the ability to prioritise workload and make informed decisions.
This is an excellent opportunity for a motivated and results-driven individual to take on a challenging leadership role within our organisation.
- The successful candidate will be responsible for leading a small team, developing their skills and knowledge, and driving sales and service targets.
- Prior experience in supervisory or managerial retail roles is essential, as well as a proven track record of stock control and inventory management.
- Lead and support day-to-day store operations, ensuring operational efficiency and customer satisfaction.
- Develop and motivate a small team to achieve sales, service, and operational targets.
- Manage stock levels, including ordering, receiving, and monitoring inventory to meet customer demand.
- Ensure compliance with company policies, health & safety standards, and operational procedures.
- Provide excellent customer service, resolve queries effectively, and contribute to store merchandising and layout.
- Oversee cash handling, daily reconciliations, and store administration tasks.
- Prior experience in supervisory or managerial retail roles.
- Strong organisational and time-management skills, with ability to prioritise workload.
- Proven ability to lead and motivate a team in a customer-facing environment.
- Experience in stock control, ordering, and inventory management.
- Excellent interpersonal and communication skills, with focus on customer service.
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