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Executive Ambassador
3 weeks ago
We are seeking a service-driven individual to join our five-star team as a Guest Relations Executive. This is an exciting opportunity to begin or continue your career in luxury hospitality.
Key Responsibilities:- Deliver exceptional guest experiences by greeting, welcoming, and assisting VIP guests.
- Respond promptly to guest feedback and take necessary actions to ensure their satisfaction.
- Collaborate with Operations Departments Manager on Duty to promote high-quality standards and achieve excellent guest satisfaction.
- Work closely with Heads of Department to promote loyalty program enrollment among guests.
A successful Guest Relations Executive will possess excellent communication skills, be able to work effectively in a fast-paced environment, and demonstrate a commitment to providing outstanding customer service.
Why Work at Our Luxury Hotel?We believe that every member of our team plays a vital role in delivering exceptional hospitality and service to our guests. As a valued member of our team, you can expect:
- Competitive pay rates
- Free meals on duty
- Complimentary yoga classes
- Discounted gym membership
- Free cleaning of company-provided uniforms
- $300 bonus for recommending a friend to work at our hotel
- Travel and bike-to-work tax-saving schemes
- Discounted parking in city centre
- Health and dental insurance payments
- Contributory pension plan from day one
- Death-in-service benefit
- Increased holiday entitlement with length of service
- Employee discounts for room nights, restaurant, and bar
- Free employee assistance programme with professional counseling and support