Account Manager

5 days ago


Dublin, Dublin City, Ireland Firstaff Personnel Consultants Ltd Full time
Job Requirements

As a Facilities Management Account Manager, you will be responsible for overseeing the delivery of services to major corporate client portfolios.

The ideal candidate will have a strong background in facilities management, excellent communication skills, and the ability to negotiate and influence at all levels.

Key responsibilities include:

  • Managing and executing contracts to ensure compliance with safety, health and environmental requirements.
  • Maintaining safe working environments for subcontractors.
  • Developing and implementing quality measures and procedures to drive continuous improvement.
  • Preparing and communicating complex financial reporting forecasts.
  • Presenting regular business reports for all services under contract.
  • Identifying and presenting opportunities for continuous improvement and managing contractual obligations.
  • Actively communicating and coordinating with clients regarding operational needs.
  • Measuring and monitoring the effectiveness of service delivery against agreed SLAs.
  • Providing regular status reports and managing task lists on assigned account progress.
  • Setting direction and resolving potential off-target performance.
  • Managing and developing the internal team to promote a cohesive team environment.
  • Facilitating and managing training requirements to ensure staff competency.
  • Liaising with Resourcing and Recruitment teams to ensure adequate staffing levels.

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