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Sales Ambassador

2 weeks ago

Cork, Cork, Ireland beBeeCustomerExperience Full time €45,000 - €55,000

Customer Experience Expert

We are seeking a talented individual to join our team as a Customer Experience Expert. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience and driving sales within your store.

  • This role requires strong interpersonal skills, with the ability to read customers and understand their needs in order to match them to our products and services.
  • You will work closely with our direct and wider team to drive sales and exceed targets, promoting customer self-service through a 'show' rather than 'do' attitude, and utilizing our My3 app.
  • In addition to driving sales, you will also be responsible for maintaining the cleanliness and positive reputation of the store, ensuring that all store standards are met.
  • This includes replenishing stock, re-organising displays, and staying up-to-date with industry trends and competitor activity.
  • You will liaise with the wider business, including customer care, the business team, and the credit approval team, to provide prompt solutions to our customers.
  • Able to take initiative and motivate others, you will work as part of a team to achieve targets and support each other in achieving success.
Key Responsibilities:
  • Selling Three's products and services in an approachable and personable manner
  • Maintaining store standards, including replenishing stock, re-organising displays, and keeping the store clean and tidy
  • Liaising with the wider business to provide prompt solutions to customers
  • Working as part of a team to achieve targets and supporting each other in achieving success
Requirements:
  • Ability to read customers and understand their needs
  • Strong interpersonal skills
  • Ability to take initiative and motivate others
  • Up-to-date knowledge of industry trends and competitor activity
Benefits:
  • Promotion of customer self-service
  • Opportunity to work as part of a team
  • Support and motivation from colleagues