Financial Institution Onboarding Director
3 days ago
Company Overview
We are a startup Electronic Money Institution, Ireland, with a strong focus on Family Offices and the Corporate Services industry.
Our mission is to deliver seamless onboarding within 24 hours and unmatched customer engagement and service.
The Job FunctionThis position will be responsible for overseeing daily operations in Ireland, leading future onboarding and client servicing teams, and collaborating across functions to design innovative solutions.
You will drive excellence in one of the most critical areas of our business and create a culture of positivity, resilience, and success in the Irish office.
Key Responsibilities- Develop and implement efficient processes that scale with the business as it grows, while maintaining high service standards.
- Collaborate with the Tech team to design and refine the onboarding platform, ensuring seamless client engagement.
- Keep the client experience at the center of every decision, transforming challenges into innovative solutions.
- Help set the tone for the Irish office culture - be the smiling face, the steady hand, and the team's inspiration.
- Be a key person to foster an environment where people love to work, balancing professionalism with fun and camaraderie.
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