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Client Relationship Manager

1 week ago

Dublin, Dublin City, Ireland Amundi Ireland Limited Full time
Job Description

We are seeking an experienced Client Service professional to join our Institutional Client Services Team at Amundi Ireland Limited. As a key member of this team, you will be responsible for managing the day-to-day servicing of clients within the Institutional Client Services Team, covering clients based in Ireland, UK, The Netherlands, and the Nordics.

Main Responsibilities
- Work closely with the Institutional Sales Team, supporting institutional clients throughout their full life cycle.
- Be the contact point between Sales, clients, and internal support areas, including legal, compliance, risk operations, and reporting teams.
- Co-ordinate the Institutional Client Take and manage the take-on process to successful completion, ensuring all stakeholders are informed about new business opportunities.
- Ensure that the global onboarding process is adhered to, keeping onboarding plans fully up to date.
- Receive and service client requests, tracking and resolving them, including handling claims.
- Liaise with clients and sales teams to obtain relevant KYC documents, processing them in the KYC system.
- Produce and send client reports on time, adhering to agreed intervals and deadlines.

Requirements
- A degree level or equivalent professional qualification or equivalent work experience.
- Strong communication and interpersonal skills.
- Ability to multitask, prioritize work, and meet objectives effectively.
- Attention to detail and accuracy in assigned tasks.
- Strong team spirit, with the ability to build positive relationships with colleagues and the wider business.

About Us
At Amundi Ireland Limited, we pride ourselves in being a responsible and committed financial player, keen to develop a demanding vision of our business. We aim to provide a positive work environment, focusing on retaining, nurturing, and rewarding talent.