Senior Client Growth Strategist

2 days ago

Dublin, Dublin City, Ireland beBeeClient Full time €60,000 - €80,000
About Us

We are not just building software—we're transforming how the world's leading financial institutions fight financial crime. Our mission is to empower financial institutions to stop financial crime and create a safer world.

Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We're tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.

We believe in a world where financial institutions aren't just compliant—they're confident. Where technology doesn't just meet regulations—it stays ahead of them.

The Client Success team at Fenergo serves our global client base. This team is responsible for coordinating the post-sale customer lifecycle, enabling customers to achieve value realization through the adoption of our product, retention, and growth.

We are seeking a highly motivated and experienced Client Success Partner to join our growing team in Dublin. As a trusted advisor and primary relationship owner post-sale, you will work with a portfolio of primarily corporate/enterprise-sized clients.

You will be responsible for driving product adoption, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services. You'll work with a broad number of stakeholders, including leadership, to understand their problem statements, business outcomes, and the challenges they face, and help them achieve long-term growth.

A key responsibility includes overseeing the customer experience of a portfolio of clients with goals of adoption, retention, and growth. Builds strong, trust-based relationships with key client stakeholders at the executive level, driving success with our product and ensuring they receive maximum value throughout their lifecycle. Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases, and maximize their ROI with us.

Our ideal candidate is client-focused, data-driven, adaptable, and thrives in a fast-paced, evolving environment. Experience working with VP+ or C-suite decision-makers is beneficial. Self-motivating and entrepreneurial team player with experience building lasting relationships with customers and colleagues is required.

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