Collections Professional

2 days ago


Dublin, Dublin City, Ireland beBeecollections Full time €40,000 - €55,000
Role Overview

We are seeking a skilled professional to join our team as a Collections Agent. This exciting opportunity will involve reducing and controlling the amount of overdue invoices in assigned portfolios, while providing exceptional service to customers through prompt handling of account queries.

Key Responsibilities:
  • Work with a portfolio of outstanding invoices to achieve set targets.
  • Monitor customer compliance with payment terms and settle overdue amounts each month.
  • Utilize business planning software to stay up-to-date on portfolio statistics and collection performance.
  • Recommend suspensions, re-activations, and referrals to minimize bad debt exposure.
  • Investigate and resolve incoming customer queries and complaints in a timely manner.
Requirements:
  • Fluency in Dutch or French and English (essential).
  • Previous Credit Collections or Accounts Receivable experience is an advantage.
  • Proficiency in Microsoft Word and Excel is required.
  • Excellent communication skills and analytical abilities.
  • Able to work independently and prioritize tasks effectively.
Benefits:
  • Competitive salary and benefits package.
  • Hybrid working arrangements.
  • Generous holiday entitlement and pension scheme.
  • Tuition support and access to online learning platform.
  • Income protection for long-term illness.
What We Offer:

A dynamic and supportive work environment, with opportunities for growth and development.



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