Digital Transformation Leader

1 day ago


Dublin, Dublin City, Ireland beBeeTransformation Full time €95,000 - €165,000

Job Overview:

We are seeking an experienced Digital Transformation Leader to lead the identification and implementation of digitization opportunities across client workflows and interactions.

Key Responsibilities:

  • Design and oversee the development of end-to-end digital solutions for client approvals, queries, and deliverables.
  • Collaborate with business units to map current processes and design improved digital workflows.
  • Partner with technical teams to ensure successful implementation of digital solutions.
  • Drive adoption of digital solutions through effective change management and client engagement.
  • Develop and maintain documentation of workflow processes and requirements.
  • Monitor and analyze the effectiveness of implemented solutions through metrics and client feedback.
  • Identify opportunities for process automation and efficiency improvements.

Requirements:

  • 7+ years of experience in digital transformation, workflow automation, or similar roles, preferably in financial services.
  • Proven track record of successfully implementing digital workflow solutions at scale.
  • Strong understanding of business process management and workflow optimization.
  • Experience with client-facing applications and user experience design.
  • Deep knowledge of financial services operations and client service processes.
  • Strong project management skills with experience in agile methodologies.
  • Excellent analytical and problem-solving abilities.
  • Outstanding communication skills with ability to influence stakeholders at all levels.
  • Experience in gathering and documenting business requirements.
  • Bachelor's degree required; relevant advanced degree preferred.


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