
Digital Transformation Leader
7 days ago
A key member of our team, you'll spearhead and manage a comprehensive digital transformation initiative across the organization.
Key Responsibilities:- Strategic Leadership:
- Develop and implement a digital strategy that enhances the Customer Journey, aligning with organizational goals and market needs.
- Project Management:
- Oversee planning, execution, and delivery of digital transformation projects, including lead generation, sales automation, customer onboarding, and customer success initiatives.
- Customer Journey Optimization:
- Analyze the current Customer Journey to identify pain points and opportunities for improvement.
- Lead process mapping activities to document workflows and identify inefficiencies.
- Stakeholder Engagement:
- Build strong relationships with internal teams and external stakeholders to ensure collaboration and alignment.
- Change Management:
- Develop and execute change management strategies to support digital transition.
- Team Leadership:
- Lead and mentor cross-functional teams, ensuring accountability and promoting collaboration.
- Data-Driven Decision Making:
- Use analytics and market research to guide strategy, ensuring decisions are based on insights.
As a successful Transformation Director, you'll be responsible for leading and implementing digital transformation initiatives that drive business growth and sustainability.
This is an exciting opportunity to join a dynamic and innovative organization committed to making a positive impact on the environment.
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