Software Solutions Specialist

6 days ago


Waterford, Waterford, Ireland beBeeSupport Full time €60,000 - €90,000
Technical Support Engineer

This is a challenging and rewarding role that requires a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a team environment.

About the Job

The successful candidate will be responsible for analyzing customer data to identify trends and informing product roadmaps, developing self-service solutions to proactively address customer issues, troubleshooting complex technical problems, and collaborating with peers to create effective customer solutions.

Requirements
  • Bachelor's degree in computer science or related field, or equivalent practical experience
  • 2+ years of experience as a support, sustaining, or development engineer in an enterprise environment
  • Practical experience with Python, SQL, Kubernetes, and containers
  • Familiarity with DevSecOps practices and tools like Git and GitHub
  • Excellent troubleshooting skills and creative problem-solving abilities
  • Motivated self-learner with ability to adapt and collaborate effectively within a team
Preferred Qualifications
  • Familiarity with data analysis tools like Tableau
  • Experience with Red Hat products


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